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Beyond the Service: Why Aftercare Programs are Key to Long-Term Growth

Written By:

Kelly Winter

In the deathcare industry, the journey with families doesn’t end when the funeral or cremation services conclude. The emotional weight of loss lingers, and families often find themselves navigating a maze of logistical, legal, and personal challenges. This is where aftercare programs step in, offering invaluable support and creating an opportunity for funeral homes to cultivate trust, loyalty, and sustainable growth.

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Funeral Professionals: The Last Responders

Written By:

Amy Liebaert

When we think about first responders, we picture firefighters, police officers, paramedics—heroes rushing to save lives and provide help in times of crisis. But after the emergency passes, funeral professionals step forward to guide families through these challenging times, offering a steady presence and critical support after a loss.

Family smiling while sitting around a dinner table for the holidays.

Holding Space For Grief and Joy During the Holidays

Written By:

Amy Liebaert

The holidays are often depicted as a season filled with joy, celebration, and togetherness. But for many who have lost a loved one, this time of the year can feel emotionally challenging. At Cadence, we understand that grief doesn’t take a holiday. This season, we want to help you find ways to honor your grief while also leaving room for moments of joy.

The landscape of New Orleans, where NFDA 2024 was hosted.

Inside NFDA 2024

Written By:

Amy Liebaert

This past October, the Cadence team had the honor of attending the NFDA International Convention & Expo in New Orleans, and we enjoyed every minute of the action-packed days spent together. The convention united professionals from every corner of the deathcare industry, creating an ideal setting for learning, networking, and reuniting with familiar faces. Join us as we share the highlights that made NFDA 2024 so special.

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Reflections From The Road: Last Month’s Conference Highlights

Written By:

Amy Liebaert

Deathcare conferences are more than industry events—they’re where we connect, share insights, and learn from others who are just as committed to making a difference. This past September, two of our team members, Hannah Mason and Kayleigh Feschuk, attended three exciting conferences: CANA, Funeral IQ, and Selected Independent. These events provided incredible insight on aftercare, grief support, and collaboration, which we are thrilled to share with you here.

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Sibling Disputes During Estate Settlement

Written By:

Amy Liebaert

The loss of a parent is one of the most challenging situations that people experience in their lifetime. While individuals are navigating grief and attempting to divide family assets fairly amongst surviving family members, it’s common for disputes to arise. At Cadence, we understand the complexity of such cases and have gathered useful tips about how to resolve issues, and tools to prevent them in the future.

Hand on a blackboard, drawing a life timeline from teens to their eighties. Elements such as marriage, monetary savings, and medical support are highlighted.

Why Is End Of Life Planning Important?

Written By:

Melissa Perepelkin

End-of-life planning can feel daunting, especially when you don't plan on dying anytime soon. However, having all of your important documents and end-of-life plans in place and up to date can give you peace of mind and make life easier for those around you when the time comes.

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The Administrative Burden of Death

Written By:

Cadence

At Cadence, we value the big picture of estate settlement as much as the nitty-gritty details. That’s why we’re looking into the concept of “administrative burden” to better understand people’s interactions with bureaucratic systems.

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The Pros and Cons of Executor Checklists

Written By:

Cadence

Funeral homes vary in the support they provide with estate settlement. Some offer robust services - like dedicated aftercare staff - and others offer simpler solutions. One of the most common tools funeral directors offer is an Executor checklist.

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