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A New Demographic of Customers: Understanding Gen X

Written By:

Amy Liebaert

In the ever-evolving funeral profession, staying ahead of demographic shifts is crucial for providing the highest level of care to families. As Baby Boomers age, Gen X has become the primary caretaker for end-of-life affairs. In this article, you’ll uncover Gen X’s needs and discover how Cadence offers a solution that bridges the gap between generations.

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Cadence Announces SOC 2® Compliance

Written By:

Amy Liebaert

We are excited to announce that Cadence is now recognized as a System and Organization Controls (SOC) 2 company. At Cadence, we are committed to ensuring the highest standards of security and confidentiality for our clients. This milestone continues to further our efforts in that direction. Explore our dedication to protecting client data, the importance of enhanced security, and our journey to SOC 2 compliance.

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What makes Cadence different from a checklist?

Written By:

Amy Liebaert

At Cadence, we believe in providing more than just a checklist. We offer a comprehensive, compassionate, and personalized approach to estate settlement, ensuring that families and funeral homes can navigate this difficult time with ease and support. In this blog, explore the benefits and the various features that differentiate Cadence from traditional executor checklists.

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Adapting to Changing Consumer Preferences in Deathcare

Written By:

Amy Liebaert

Consumer expectations are evolving faster than ever, and funeral professionals must adapt to keep pace. As Generation X becomes the primary consumer of funeral services, their preferences are reshaping the industry. Unlike the Baby Boomers before them, Gen X values convenience, digital accessibility, and quality services. To remain relevant and provide meaningful support, funeral homes must reassess their offerings and embrace the tools that modern families expect.

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Beyond the Service: Why Aftercare Programs are Key to Long-Term Growth

Written By:

Kelly Winter

In the deathcare industry, the journey with families doesn’t end when the funeral or cremation services conclude. The emotional weight of loss lingers, and families often find themselves navigating a maze of logistical, legal, and personal challenges. This is where aftercare programs step in, offering invaluable support and creating an opportunity for funeral homes to cultivate trust, loyalty, and sustainable growth.

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Sibling Disputes During Estate Settlement

Written By:

Amy Liebaert

The loss of a parent is one of the most challenging situations that people experience in their lifetime. While individuals are navigating grief and attempting to divide family assets fairly amongst surviving family members, it’s common for disputes to arise. At Cadence, we understand the complexity of such cases and have gathered useful tips about how to resolve issues, and tools to prevent them in the future.

Hand on a blackboard, drawing a life timeline from teens to their eighties. Elements such as marriage, monetary savings, and medical support are highlighted.

Why Is End Of Life Planning Important?

Written By:

Melissa Perepelkin

End-of-life planning can feel daunting, especially when you don't plan on dying anytime soon. However, having all of your important documents and end-of-life plans in place and up to date can give you peace of mind and make life easier for those around you when the time comes.

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The Administrative Burden of Death

Written By:

Cadence

At Cadence, we value the big picture of estate settlement as much as the nitty-gritty details. That’s why we’re looking into the concept of “administrative burden” to better understand people’s interactions with bureaucratic systems.

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The Pros and Cons of Executor Checklists

Written By:

Cadence

Funeral homes vary in the support they provide with estate settlement. Some offer robust services - like dedicated aftercare staff - and others offer simpler solutions. One of the most common tools funeral directors offer is an Executor checklist.

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